As the person to whom the personal data refers, you have certain rights in relation to the personal data collected about you by the Slovenian Tourist Board, Dimičeva ulica 13, 1000 Ljubljana.
The following list contains information on your rights that stem from applicable data protection laws:
Right to withdraw consent: If the processing of your personal data is based on your consent, you may withdraw such consent at any time. You may withdraw the consent in the same way as you provided it (e.g. electronically).
Right of access: you may request that the Slovenian Tourist Board provide you with information on personal data that it stores about you, including information on which types of your personal data are stored, what this data is used for, where it is collected if not directly from you, and to whom it has been disclosed, if applicable, the period of storing your personal data, what your rights are related to your personal data, and information on the potential existence of automated decision-making (including profiling) and the reasons for such decision-making and the foreseen consequences of such processing for you.
Right of rectification: You may request that the Slovenian Tourist Board rectify any incorrect personal data pertaining to you that it holds.
Right to restrict: You may request that the Slovenian Tourist Board restrict the processing of your personal data if:
you challenge the accuracy of your personal data, namely with regard to the period which the Slovenian Tourist Board requires to verify the accuracy of the data,
the processing is unlawful and you require a restriction of processing rather than the deletion of your personal data,
the Slovenian Tourist Board no longer requires your data, but must keep it to enforce, implement, or defend your legal claims,
you object to the processing while the Slovenian Tourist Board verifies whether its legal basis predominates over yours.
Right to data portability: At your request, the Slovenian Tourist Board will, if technically feasible, transfer your personal data to another data controller if the processing is based on your consent or if it is necessary for the fulfilment of an agreement, and if the processing is carried out using automated means.
Right to object: if the processing is based on your consent or is necessary for the fulfilment of an agreement, and if the processing is carried out using automated means, you may object to the processing of your personal data for reasons related to your special position. When your data is processed for the purposes of direct marketing, you have the right to object at any time to the processing of personal data for the purposes of such marketing, including profiling. Furthermore, you have the right to object for any reasons related to your special position to the processing of personal data with regard to these reasons when personal data is processed for scientific or historical research purposes or for statistical purposes, except if the processing is required to perform a task that is carried out in the public interest.
Automated receiving of particular decisions, including profiling: you have the right to request from the Slovenian Tourist Board that a decision based only on the automated processing of your personal data not apply to you if such a decision produces legal effects for you or significantly affects you.
The right to submit complaints: In the event of an alleged violation of applicable privacy laws, you may file a complaint with a supervisory authority competent for data protection in your country of residence or in the location where the alleged violation occurred.
Right to erasure: You may request that the Slovenian Tourist Board erase your personal data if:
the personal data is no longer required for the purpose for which they were collected or otherwise processed,
the processing is based on your consent and you withdraw this consent, and there is no other legal basis for processing,
the processing is based on your consent and you object to such processing, and there is no other legal basis for processing,
the personal data was processed unlawfully,
this is necessary in order to fulfil statutory obligations,
the personal data was collected in connection with offering information society services directly to a child. The processing of the personal data of a child is lawful if the child is at least 16 years of age. If a child is younger than 16, such processing is only lawful if the child’s parent or guardian provides authorisation or approval on behalf of the child.
You may address any questions related to data protection and any requests to enforce your statutory rights to:
Slovenian Tourist Board
Dimičeva 13, 1000 Ljubljana, Slovenia
Phone: ++ 386 1 589 85 50
E-mail: dpo@slovenia.info
Read more about the personal data protection at the Slovenian Tourist Board here: »PRIVACY POLICY«.
You may address any questions related to data protection and any requests to enforce your statutory rights to:
Slovenian Tourist Board
Dimičeva 13, 1000 Ljubljana, Slovenia Phone: ++ 386 1 589 85 50 E-mail: dpo@slovenia.info
The General Terms and Conditions determine the conditions and manner of using the Slovenian Tourist Board’s Media Library services. In the Media Library, users have at their disposal high-resolution photos and audio-visual recordings of the products and services offered by Slovenian tourism, which are to be used solely for non-commercial purposes as defined below.
General rules of application
Registration is required to use the Media Library’s services. Registration is available to any legal entity in the Republic of Slovenia and abroad, regardless of their legal form, whose activities involve marketing, promoting and presenting Slovenia as a tourist destination.
Photos and audio-visual recordings (hereafter: materials) may be used free of charge for all non-commercial publications that constitute promotion of Slovenia as a tourist destination, abroad or in the Republic of Slovenia, in accordance with these General Terms and Conditions.
The right to use the materials is not limited in terms of time or place (the use is permitted in Slovenia and other countries) unless a restriction relating to location and duration of use is specifically provided for an individual item of material.
The Slovenian Tourist Board reserves the right to revoke a user’s right to use certain materials at any time.
The rights acquired based on these General Terms and Conditions may not be transferred to third parties.
Citing the source and authorship
Photos and audio-visual recordings may only be used with consistent citation of author/co-authors and source: www.slovenia.info.
Rights of use
A registered user of the Media Library shall obtain the following non-exclusive economic rights to use the downloaded photos and audio-visual recordings:
the right of reproduction and distribution,
the right of making available to the public,
the right of public presentation,
the right of including photos in other copyright work.
The above rights refer to all forms of non-commercial and free-of-charge online posts, print media, audio-visual media services and other communication channels, regardless of the type of media (print, digital), which includes:
Digital catalogues, e-magazines, newsletters (solely for the purposes of free distribution);
Publication in print and other media that report on the Slovenian tourism products and services or promote Slovenia as a tourist destination;
Use on social media as part of organic posts (reporting on an event, press releases (solely unpaid posts);
Printed promotional materials, prospectuses, leaflets, brochures (solely for the purposes of free distribution);
Promotional events in the Republic of Slovenia and abroad (e.g., tourism fairs, exchanges, workshops, presentations, etc.) that are exclusively or predominantly intended to promote Slovenia as a tourist destination.
The above forms of use include solely a free-of-charge form of using materials for the purposes of promoting tourism activities and services in the Republic of Slovenia or presenting Slovenia as a tourist destination.
Prohibited forms of using materials/commercial use of materials
Using materials for commercial purposes, such as reproduction on postcards, T-shirts, books, magnets, embedding audio-visual inserts in one’s own promotional materials, all forms of external advertising (stationary billboards, digital advertising, etc.), use in advertisements unrelated to the promotion of Slovenia as a tourist destination, use on websites that are not intended to present Slovenian tourism products and services and similar activities, is not included in these General Terms and Conditions and is prohibited.
It is strictly prohibited to use materials on media and distribution channels that are marketed or sold to users (books, school textbooks, other commercial publishing, calendars, postcards, fast-moving consumer goods (clothes and other products), advertising of non-tourism products and services, reproduction of materials on vehicles, etc.).
Using audio-visual materials is allowed only in the unchanged form available in the Media Library. Transformations, adaptations, clips, embeddings, and instances of using individual shots in one’s own audio-visual works, even if intended for promotional purposes, is prohibited.
Breaches of General Terms and Conditions
Any breach of economic and/or moral rights of the authors of photographs or audio-visual recordings may constitute a criminal offence and may result in substantive and damage liability of the user.
The entity breaching copyright pertaining to the material shall reimburse the Slovenian Tourist Board for all the damage incurred to it due to the breach of rights.
The Slovenian Tourist Board shall not be liable for any use of photos and video recordings that is contrary to these rules. The user of the material shall be entirely responsible for the content and manner of use.
General provisions
These Media Library General Terms and Conditions shall apply for all instances of using the material unless the Slovenian Tourist Board and user agree on special terms of using the material in advance and in writing for a specific instance of using the material.
These General Terms and Conditions shall be subject to occasional amendments. Upon the user’s publication of the material, the version of the General Terms and Conditions that is current at that particular time shall apply for the use of materials. If the user disagrees with the amendments made to these General Terms and Conditions, they shall immediately cease using the material and remove it from all media and other communication channels.
Alma is a ChatGPT-based virtual travel guide designed to help you find information and inspiration for your next visit to Slovenia. She is full of ideas for great experiences, knows Slovenian destinations and the variety of activities you are particularly interested in, so she can offer you personalised content and inspiring stories available on the official slovenia.info tourism portal.
Our virtual advisor was inspired by the intrepid world traveller Alma M. Karlin; therefore, we named her ALMA.
For an optimal experience, we suggest talking to Alma as a real interlocutor, mentioning the destination you are interested in, the activities you want to experience and when you want to visit Slovenia.
All information provided by Alma is for information purposes only and may contain limitations and errors.
The solution is based on ChatGPT technology, which is owned by OpenAI, and programming upgrades from our partner, Creatim d.o.o.. The content of conversations is retained for 30 days. Access to the content of conversations is limited to authorised persons of the Slovenian Tourist Board and the company Creatim d.o.o., who may process this content solely for the purpose of user support, optimisation, statistical analysis and further development of the Alma service. For the purpose of formulating Alma`s responses, user queries are forwarded to OpenAI servers located outside the EU. The data are encrypted before transmission and when saved to OpenAI servers. OpenAI guarantees compliance with GDPR standards and global best practices in data protection when processing data. Please do not enter your personal information (name, surname, email, phone number, etc.) in the chat window.
Have you met Alma?
Alma is a ChatGPT-based virtual travel guide to help you find information and inspiration for your next visit to Slovenia.
You may ask her anything you want to know about destinations in Slovenia.
I give my consent to the Slovenian Tourist Board to use cookies that enable the display of content (e.g.: audio clips, video clips, images) from other online sources (YouTube, Spotify, etc.) and remember my language selection on the www.slovenia.info website. I also confirm that I have been acquainted with my rights related to the provided personal data.
Personal data controller:
Slovenian Tourist Board, Dimičeva ulica 13, Ljubljana
Phone: +386 1 5898 550
Email: info@slovenia.info
I give permission for the Slovenian Tourist Board to record and store anonymised data about my activity on the website, which will be used to provide a better user experience for visitors to the portal in the future. I also confirm that I have been acquainted with my rights related to the provided personal data.
Personal data controller:
Slovenian Tourist Board, Dimičeva ulica 13, Ljubljana,
Phone: +386 1 5898 550
E-mail: info@slovenia.info
I give permission for the Slovenian Tourist Board to record my activities on the website regarding my visits to individual types of content in order to produce and display better quality content that is of interest to me.
As the Slovenian Tourist Board strives to display high-quality and interesting content on the website, it wishes to measure responses to the displayed notifications and content, track user activity on the website, and create user profiles for targeted advertising, and therefore automatically processes and analyses personal data and assesses user interest in displaying and receiving notifications. I also confirm that I have been acquainted with my rights related to the provided personal data.
Personal data controller:
Slovenian Tourist Board, Dimičeva ulica 13, Ljubljana
Phone: +386 1 5898 550
Email: info@slovenia.info
I give permission for the Slovenian Tourist Board to record and store information about my interests, displays, and clicks on advertising content for the purpose of providing specific, topical, high-quality, and targeted advertising content, as well as for the purpose of measuring the effectiveness of advertising campaigns and limiting the repetition of advertisements. These settings apply to advertisements displayed by the Slovenian Tourist Board via advertising on social media platforms (e.g.: Meta, LinkedIn, etc.), international search engines (e.g.: Google), as well as through online applications and activities that directly address the user. Such cookies allow us to track our campaigns online. I also confirm that I have been acquainted with myrights related to the provided personal data.
Personal data controller:
Slovenian Tourist Board, Dimičeva ulica 13, Ljubljana
Phone: +386 1 5898 550
Email: info@slovenia.info