Information for a relaxed and hassle-free stay on holiday – from how to get to Slovenia and where to find tourist information and accommodation, to important phone numbers and other information that will come in handy during your visit.
Slovenia – land of diversity in the heart of Europe
Slovenia is a country located in central Europe, in the north of the Balkan Peninsula. Although it covers just over 20,000 square kilometres, it brings together four different geographical terrains – Alpine, Mediterranean, Karstic and the Pannonian plains. Small size is also an advantage, as Slovenia is the only country that brings together such diverse landscapes over manageable distances. From Ljubljana in the central part of the country, it will take you no more than two to three hours to reach the most remote parts of Slovenia. Great, right? Before you start exploring the more or less hidden spots, check out some practical information and answers to your questions about Slovenia.
How do you get to Slovenia?
There are several ways to get to Slovenia. Ljubljana Airport has multiple connections to European and other destinations around the world, but you can also choose nearby airports and continue your trip by road or rail. International buses run regularly to Slovenia. You can choose an even more sustainable way of travelling, by train. If you are more comfortable in your own vehicle or travelling by camper van, you will need a vignette to drive on the motorways and expressways.
Slovenia has been a member of the European Union since 2004 and a member of the Schengen Area since 2007. Slovenian citizens and citizens of the EU Member States or the European Economic Area (Iceland, Norway, Liechtenstein) can cross the border with their identity card or passport. Third-country nationals need a valid passport. If you come from a non-EU country and require a visa for entering Slovenia, you must have a valid visa.
Slovenia is divided into four regions, where tourist centres are linked by common products. Within the regions, there are 36 leading destinations linking specific areas and places at the micro-level with a common geographical and product denominator. When you choose a destination, you can get more detailed information about it online, in addition to information about it at tourist information centres or visitor centres at (local) attractions. Those who want to learn more about the destinations themselves, their history and interesting stories can choose guided tours.
Regions
In its small corner of the world, Slovenia is the only European country lying at the crossroads of the Alps, the Mediterranean, the Karst and the Pannonian Plain.
Which do you prefer – sleeping under the stars in a well-equipped campsite or the comfort of a hotel room? Do you prefer rural or urban accommodation? Would you like accommodation that offers you complete privacy, or would you like to share accommodation with others? Whichever question you answer "YES" to, we have the right accommodation for you. Hotels, campsites, glamping sites, farm stays, villas with pools, hostels... the choice is really varied.
Slovenia is one of the safest places in the world. It is ranked 9th on the Global Global Peace Index (GPI) list of the safest countries in 2024, reflecting a high level of social cohesion, low levels of violence and success in maintaining internal stability. Slovenia is also safe from the health aspect, thanks to high hygiene standards.
Take a tour through our green story
Watch the interactive video and get to know some of the most interesting facts and green stories that reveal the sustainable path of Slovenia.
Slovenia is the first country in the world to have been declared a Global Green Destination. And the green or sustainable orientation has been in place for many years. The established Green Scheme of Slovenian Tourism encourages destinations and providers to act sustainably, and rewards the most diligent with the Slovenia Green label. At the same time, visitors are encouraged to choose sustainable products and act responsibly.
Everybody is welcome to Slovenia. Slovenia's accessibility makes it friendly to people with reduced mobility and other disabilities. Members of the gay, lesbian and queer community are also welcome. And if you are travelling with pets, you will find locations and experiences where your four-legged friends will be welcomed too.
Accessible tourism
Practical information and ideas for adventures and excursions in Slovenia for people with physical and other disabilities.
Slovenia is friendly and open to all visitors. Members of the gay, lesbian and queer community are welcome here. You have access to all the services that Slovenia offers to its guests.
Slovenia is almost completely covered by mobile signals. It has three main mobile operators: Telekom Slovenije, A1 Slovenija and Telemach. The networks operate on standard frequency bands, so most international phones will work without problems. Visitors can buy pre-paid SIM cards from all major operators. These SIM cards are available at airports, electronics shops, kiosks and petrol stations.
Slovenia has a very fast and reliable mobile network, including 4G and in some places 5G. There are many free Wi-Fi hotspots in major cities and tourist centres. Hotels, cafés and restaurants often offer free Wi-Fi to their customers.
In Slovenia, the standard voltage is 230 volts (V) and the frequency is 50 hertz (Hz), which is in line with most European countries. If your device is not compatible with this voltage, you may need a voltage converter to prevent damage to your device. Slovenia uses sockets type C and F, which have two round pins. If your electrical device uses a different type of plug, you will need an adapter.
Important numbers
While in Slovenia, it may be useful to note down the following phone numbers.
112 Notification centre – emergency medical assistance, fire brigades, veterinary assistance, rescue units
113 Police – emergencies
080 12 00 Police – reporting offenders, anonymous phone line
1987 Automobile Association of Slovenia – roadside assistance and towing
1188 – information on telephone subscribers in Slovenia
1180 – information on international telephone subscribers
Telephone country calling code for Slovenia +386
Code for outgoing international calls: 00
Discover Slovenia
No matter where you go in Slovenia, you will encounter unforgettable experiences, picturesque places, stunning nature and gourmet tastes.
Facts about Slovenia
Slovenia: a land of hospitable people and unforgettable experiences in the heart of Europe.
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The General Terms and Conditions determine the conditions and manner of using the Slovenian Tourist Board’s Media Library services. In the Media Library, users have at their disposal high-resolution photos and audio-visual recordings of the products and services offered by Slovenian tourism, which are to be used solely for non-commercial purposes as defined below.
General rules of application
Registration is required to use the Media Library’s services. Registration is available to any legal entity in the Republic of Slovenia and abroad, regardless of their legal form, whose activities involve marketing, promoting and presenting Slovenia as a tourist destination.
Photos and audio-visual recordings (hereafter: materials) may be used free of charge for all non-commercial publications that constitute promotion of Slovenia as a tourist destination, abroad or in the Republic of Slovenia, in accordance with these General Terms and Conditions.
The right to use the materials is not limited in terms of time or place (the use is permitted in Slovenia and other countries) unless a restriction relating to location and duration of use is specifically provided for an individual item of material.
The Slovenian Tourist Board reserves the right to revoke a user’s right to use certain materials at any time.
The rights acquired based on these General Terms and Conditions may not be transferred to third parties.
Citing the source and authorship
Photos and audio-visual recordings may only be used with consistent citation of author/co-authors and source: www.slovenia.info.
Rights of use
A registered user of the Media Library shall obtain the following non-exclusive economic rights to use the downloaded photos and audio-visual recordings:
the right of reproduction and distribution,
the right of making available to the public,
the right of public presentation,
the right of including photos in other copyright work.
The above rights refer to all forms of non-commercial and free-of-charge online posts, print media, audio-visual media services and other communication channels, regardless of the type of media (print, digital), which includes:
Digital catalogues, e-magazines, newsletters (solely for the purposes of free distribution);
Publication in print and other media that report on the Slovenian tourism products and services or promote Slovenia as a tourist destination;
Use on social media as part of organic posts (reporting on an event, press releases (solely unpaid posts);
Printed promotional materials, prospectuses, leaflets, brochures (solely for the purposes of free distribution);
Promotional events in the Republic of Slovenia and abroad (e.g., tourism fairs, exchanges, workshops, presentations, etc.) that are exclusively or predominantly intended to promote Slovenia as a tourist destination.
The above forms of use include solely a free-of-charge form of using materials for the purposes of promoting tourism activities and services in the Republic of Slovenia or presenting Slovenia as a tourist destination.
Prohibited forms of using materials/commercial use of materials
Using materials for commercial purposes, such as reproduction on postcards, T-shirts, books, magnets, embedding audio-visual inserts in one’s own promotional materials, all forms of external advertising (stationary billboards, digital advertising, etc.), use in advertisements unrelated to the promotion of Slovenia as a tourist destination, use on websites that are not intended to present Slovenian tourism products and services and similar activities, is not included in these General Terms and Conditions and is prohibited.
It is strictly prohibited to use materials on media and distribution channels that are marketed or sold to users (books, school textbooks, other commercial publishing, calendars, postcards, fast-moving consumer goods (clothes and other products), advertising of non-tourism products and services, reproduction of materials on vehicles, etc.).
Using audio-visual materials is allowed only in the unchanged form available in the Media Library. Transformations, adaptations, clips, embeddings, and instances of using individual shots in one’s own audio-visual works, even if intended for promotional purposes, is prohibited.
Breaches of General Terms and Conditions
Any breach of economic and/or moral rights of the authors of photographs or audio-visual recordings may constitute a criminal offence and may result in substantive and damage liability of the user.
The entity breaching copyright pertaining to the material shall reimburse the Slovenian Tourist Board for all the damage incurred to it due to the breach of rights.
The Slovenian Tourist Board shall not be liable for any use of photos and video recordings that is contrary to these rules. The user of the material shall be entirely responsible for the content and manner of use.
General provisions
These Media Library General Terms and Conditions shall apply for all instances of using the material unless the Slovenian Tourist Board and user agree on special terms of using the material in advance and in writing for a specific instance of using the material.
These General Terms and Conditions shall be subject to occasional amendments. Upon the user’s publication of the material, the version of the General Terms and Conditions that is current at that particular time shall apply for the use of materials. If the user disagrees with the amendments made to these General Terms and Conditions, they shall immediately cease using the material and remove it from all media and other communication channels.
Alma is a ChatGPT-based virtual travel guide designed to help you find information and inspiration for your next visit to Slovenia. She is full of ideas for great experiences, knows Slovenian destinations and the variety of activities you are particularly interested in, so she can offer you personalised content and inspiring stories available on the official slovenia.info tourism portal.
Our virtual advisor was inspired by the intrepid world traveller Alma M. Karlin; therefore, we named her ALMA.
For an optimal experience, we suggest talking to Alma as a real interlocutor, mentioning the destination you are interested in, the activities you want to experience and when you want to visit Slovenia.
All information provided by Alma is for information purposes only and may contain limitations and errors.
The solution is based on ChatGPT technology, which is owned by OpenAI, and programming upgrades from our partner, Creatim d.o.o.. The content of conversations is retained for 30 days. Access to the content of conversations is limited to authorised persons of the Slovenian Tourist Board and the company Creatim d.o.o., who may process this content solely for the purpose of user support, optimisation, statistical analysis and further development of the Alma service. For the purpose of formulating Alma`s responses, user queries are forwarded to OpenAI servers located outside the EU. The data are encrypted before transmission and when saved to OpenAI servers. OpenAI guarantees compliance with GDPR standards and global best practices in data protection when processing data. Please do not enter your personal information (name, surname, email, phone number, etc.) in the chat window.
Have you met Alma?
Alma is a ChatGPT-based virtual travel guide to help you find information and inspiration for your next visit to Slovenia.
You may ask her anything you want to know about destinations in Slovenia.
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Phone: +386 1 5898 550
Email: info@slovenia.info
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Personal data controller:
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Phone: +386 1 5898 550
Email: info@slovenia.info